Designed with Users in Mind

Powerful technology can’t realize its full potential if it’s a frustrating experience. Billions of dollars are spent every year on business solutions that go unused by the people they’re intended to help.

The PROS User Experience team is working hard to change that. We apply research and design techniques to create meaningful products for both your business and users.

Watch how the PROS User Experience team gathers and incorporates insights from our customer community.

Best-in-Class UX

“Customers highly rated how easy PROS was to understand, use, and train their staff.”
“PROS Smart CPQ has a fast, intuitive end-user interface and one of the best product catalogs evaluated.”

We Put Users at the Center of Design

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User Feedback Drives Innovation

1. Research

Start projects by understanding the customer, their goals, and pain points

2. Design

Explore and prototype a variety of potential solutions

3. Validate

Test solutions with users, incorporate their feedback, and iterate

4. Enhance

Refine winning solutions with branding, content and emotional appeal

5. Improve

Launch the solution, observe how it’s used, and improve it further

In-Person

Site Visits
Observations
Focus Groups
Interviews
Prototype Testing

Remote

Interviews
Prototype Testing

Online

Usage Analytics
Inline Feedback
Online Forums
Satisfaction Surveys
Support Incidents

Let Your Voice Be Heard

We connect with over 650 participants every year! Join our User Feedback Community to influence future product experiences, making them more satisfying for you and your users.

Participants by Year

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Studies by Year

Products Built with Consistency and Care

Good products are easy to learn, which means they help users successfully apply their past experiences to quickly become productive.

The KIT Design System is a resource of design guidelines, Accessibility standards and UI components to help PROS teams create products faster and more consistently, without risking quality. The less time users spend on training or guesswork, the more time they can spend accomplishing their goals.

Mentoring the Next Generation of Design Leaders

The world has a critical shortage of designers. Every year, more companies realize the competitive advantage of good design, but the world’s educational systems can’t keep up with demand. New UX professionals are needed to improve the quality of products and services we use every day.

Ascend UX is our collection of conferences, articles, and podcasts aimed towards helping the next generation of designers lift off their careers. By teaching new design leaders, we’re giving back to the community and improving our own mastery of design.

Do you have a friend, family member, or colleague interested in user experience design? Let them know about Ascend UX.

Love Design? Come Join Our Team!

The PROS User Experience team is always interested in hearing from talented people. Collaborating with fantastic colleagues is one the best parts about life at PROS.

Learn how to drive #profitablegrowth at #outperform2023 | May 22-24 | Denver, Colorado
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