Training

PROS Training

Ready to take your business to the next level?

We’ll show you how with comprehensive training solutions designed to meet your needs.

Access PROS University

Each tailored learning plan includes a series of courses to help you explore the power of your PROS solution. You’ll have access to multiple topics that build on one another throughout the training.

Throughout the training learners are supported with knowledge checks and course certification exams.

Training Plan Options

On Demand

On Demand courses are delivered online through PROS University. These courses can be taken any time at your own pace.

  • Learning Plans and Courses by Product​
  • Delivered online for self paced progress​
  • 100/200 Level Courses​
  • Available for Free

Hands On

For a more detailed, hands-on approach, we offer advanced level courses that are available in three delivery formats.

  1. Live Virtual/Live Virtual + Lab lets online students interact in real time with an experienced trainer. This training is based on a pre-defined schedule and registration is required.
  2. Live Classroom/Live Classroom + Lab takes place in a PROS classroom (US or European locations), where students learn face-to-face with an experienced trainer.
  3. On Demand + Lab courses combine online learning with hands-on excercises in a live software environment. Online instructors support these classes and review assignments. These classes can be taken at any time at your pace.

     

  • Learning Plans and Courses by Product
  • Labs and exercises for hands on practice
  • On Demand, Live Virtual, or Live Classroom delivery
  • Includes new courses and updates for 1 year
  • 300 Level Courses
  • Available for a fee

Course Series

100 Series Classes

100 Series: Overview

Provides an excellent overview of our PROS solutions. 

Available on demand.

200 Series: Intermediate

Offers interactive real-world scenarios that show you the core features and functionality.

Available on demand.

300 Series Classes

300 Series: Deep Dive

Dive deeper into the configuration of PROS solutions to show you how to build a unique solution specific to your business needs. 

Delivered on demand, live in classroom, or live virtually.

Services Portfolio

Professional Services

Faster time to value using our proven implementation approach. We help our customers implement, adapt, and grow with their software investment.

  • Cross-functional commitment
  • Onboarding and implementation
  • Value-added services
  • Executive business reviews
  • Learn more

Customer Success

The Customer Success team acts as a partner to deliver measurable value from your investment. As part of your investment in PROS, you will be paired with a Customer Service Manager (CSM), who will act as a concierge throughout your journey as a PROS customer.

  • Customer success plan
  • Education and training
  • Advocacy
  • Executive business reviews
  • LEARN MORE

Customer Support

The PROS Customer Support team provide a consistent support experience that delivers effective, high-quality, timely solutions to your issues.

  • Resolution owners
  • Leverages Support Team expertise
  • Knowledge management
  • Focus on customer satistfaction
  • LEARN MORE

Training

Our Training team is focused on improving adoption and usage within your organization to ensure that your investment in PROS provides a healthy ROI.

  • Learning paths
  • Multiple delivery options
  • Live environments
  • Certification
  • PROS University 
  • LEARN MORE